Responsible Gaming
Gaming Should Be Entertainment
At Vegas Stars Casino, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or as a substitute for employment. It is important to only gamble with money you can afford to lose and to set strict limits on your spending.
Age Verification
In New Zealand, you must be at least 18 years of age to participate in gambling activities. Vegas Stars Casino is committed to preventing underage gambling. By accessing our platform, you confirm that you are of legal gambling age in your jurisdiction and accept full responsibility for your actions.
If you are under 18, please do not create an account or participate in any gaming activities.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family, friends, or partners
- Spending more time or money on gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to fund gambling activities
- Neglecting work, school, family, or personal responsibilities due to gambling
- Lying about the extent of your gambling
- Failed attempts to reduce or control gambling
- Experiencing financial difficulties due to gambling
Self-Help Tools & Responsible Gaming Features
Vegas Stars Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Limits: Set a time limit for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if needed
- Account Closure: Request permanent closure of your account
We encourage you to use these tools to maintain healthy gaming habits. To access these features, visit your account settings or contact our customer support team.
Support Organizations in New Zealand & Beyond
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organisations:
New Zealand
- Gambling Helpline (NZ): 0800 654 655 (Free, 24/7, confidential) | www.gamblinghelpline.co.nz
- Problem Gambling Foundation (NZ): www.pgf.nz
International Organizations
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk (National self-exclusion scheme)
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
If You Need Help
If you believe you or someone close to you may have a gambling problem, please seek help immediately. There is no shame in reaching out—professional support and treatment options are available.
Contact the Gambling Helpline (NZ) on 0800 654 655 for free, confidential support 24 hours a day, 7 days a week. You can also visit www.gamblinghelpline.co.nz for online support and resources.
Remember: You are not alone, and recovery is possible.